Monday, January 7, 2013

So...what can I do for YOU?

I was doing some reading the other day - an article on the various things Virtual Assistants do for people.  The list was not meant to be exhaustive by any means, but it was long!  I realized that one thing I could do for my clients, and for potential clients was to let them know the various things that I specifically could do for them.

So here it is.  Connie's Not Totally Complete but Pretty Inclusive List of Things I can do for YOU:

PHONES:

1.  You're going on vacation, and you're going to be off grid but you want to make sure your clients have their questions answered if possible, or that they know when you'll be in touch.  I can check your email for client requests for info, and either answer them as you've instructed, or assure them you'll be in touch soon.

2.  I can answer your phones for you while you're away.  Use call forwarding, and your calls will come to me.

3.  You have international clients you are trying to schedule.  Using Skype, I can call and schedule them for you.

4.  You need client appointments confirmed.  If I have your calendar, or you prefer to send me a list of those I need to call - I can confirm appointments for you.

5.  I can send and receive faxes for and from you.

INTERNET

6.  You send out automatic email/newsletters.  People receiving them may need an address change, or other contact information updated.  I can do that for you.

7.  I can do research for you, whether it's regarding travel arrangements, or a hot topic, or names of CEO's, Presidents, VP's etc.  (For example, I had a client who wanted to replace a lost pair of unique sunglasses he received as a gift - I found them, got the price, and sent him the info - if he had wanted, I could have ordered them for him, and had them sent to him as well.)

8.  You have written some pertinent articles concerning your business and would like them posted to several ezine organizations.  Send them to me, and I will post.

CALENDARS

9.  You have business meetings that are regularly scheduled, send me the dates - I'll post them to your calendar.

10. You need to schedule clients, let me know the dates and times you prefer to schedule, and I'll schedule them.

11.  You received the school schedule for your children, send me the list - I'll put it in your calendar.

TRANSCRIPTION AND WORD PROCESSING

12.  You're a speaker, and have just completed a series of recorded seminars that you want to make available in print.  I will transcribe your seminar to a Word document or .pdf.

13.  You've written out notes from a great training you took, and you want them transcribed - send them to me.

14.  You're writing a book, but record your notes, or write them down first - I can transcribe them into written copy.

15.  You can dictate a letter to me, and I will transcribe and send you a draft for revision/ and a final copy.

SPREADSHEETS

16.  You have hundreds (or more) business cards.  At the end of each month, send them to me, and I'll add them to a spreadsheet for you.

17.  You have incomplete information for your list of clients, old addresses, or phones numbers and such.  I can create a new spreadsheet for your contact list, call for correct information, and send you the update, as well as keep it on file for additions and deletions in the future.

PERSONAL SERVICES

18.  Perhaps you're planning a party, or an event, or an outing.  Let me send the invitations, take RSVP's, call for catering information.

19.  You're in a meeting, but you have a sick child that needs an appointment for the doctor.  Let me call and make the appointment for you.

20.  You want to order a book, or a magazine, or a gift.  Send me the information you're looking for, and I can get it ordered.

SERVICES TO YOUR CLIENTS

21.  Let me send them questionnaires, letters of introduction, pertinent information, reminders.

22.  Remember their birthdays or anniversaries?  I can put them in a list, or on your calendar, and send a card, or if you prefer - a gift.

23.  You would like to routinely send CD's, letters, or other token to prospective clients.  Have new prospects name and address forwarded to me, and I can send packages out.

Well, I could go on...but that would make this a tremendously long post.  It does give you an idea of what I do, and might also make you think of something not on the list, and if so - please just ask!

It's the beginning of a new year.  Let's make this one a great success.  Are you finding you do way too much of the paperwork, calling, ordering, and so on?  If so, let's work together to reduce that burden so you have time to do what you need to do to make your business grow.






No comments:

Post a Comment